Who to contact
Sometimes too much information can be overwhelming, and you don’t know where to start. This table provides a list of organisations that can support your mental health and wellbeing in different ways.
| Organisation | Contact | Description |
|---|---|---|
| Emergency services and crisis support | ||
| Emergency services (Triple Zero) | 000 | For life threatening emergencies, including immediate risk to life, chest pain, collapse, or risk of self-harm. |
| Suicide Call Back Service |
1300 659 467 suicidecallbackservice.org.au |
Counselling support for anyone affected by suicide, including people at risk, carers and those bereaved by suicide. All staff are qualified professional counsellors, social workers or psychologists and are available 24/7. |
| Lifeline |
Call: 13 11 14 Text: 0477 131 114 lifeline.org.au |
Provides 24/7 access to confidential crisis support and suicide prevention services for all people in Australia experiencing emotional distress. Trained volunteers are ready to listen, provide support, and referrals. |
| Your healthcare team | ||
| General practitioner (GP) or Aboriginal Community Controlled Health Organisation | Book an appointment | Your GP or local clinic can assist you with ongoing care, follow up questions, mental health treatment plans, Heart Health Checks, medicine reviews and referrals to specialists. |
| Pharmacists | Visit or call your local community pharmacy | Advice on medicines for mental health and heart disease, side effects, interactions and help with safe medicine use. |
| Medicare mental health |
1800 595 212 medicarementalhealth.gov.au |
A free service (funded by the Australian Government) that connects you with a Medicare Mental Health Centres in your area and provides information online. |
| More resources and support services | ||
| Healthdirect |
1800 022 222 healthdirect.gov.au |
24/7 nurse-led health advice when you’re unsure what to do about mental or physical symptoms, and guidance on right care. |
| Beyond Blue |
1300 224 636 beyondblue.org.au |
Beyond Blue provides information and support to help all people in Australia achieve their best possible mental health. All calls and chats are confidential, one-on-one with a trained mental health professional. |
| Black Dog Institute | blackdoginstitute.org.au | Provide mental health resources and support tools. |
| Mindspot |
1800 614 434 mindspot.org.au |
Mindspot supports adults experiencing stress, anxiety, depression, and post-traumatic stress disorder. |
| MensLine Australia |
1300 789 978 mensline.org.au |
24-hour counselling and support for men experiencing emotional distress, relationship issues, or mental health concerns. |
| FriendLine |
1800 424 287 friendline.org.au |
Friendly conversation and support for loneliness and isolation. Note: this is not a crisis service. |
| First Nations peoples support services | ||
| 13YARN (Thirteen YARN) |
13 92 76 13yarn.org.au |
13YARN is a national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential, one-on-one yarning opportunity with a Lifeline-trained Aboriginal and Torres Strait Islander crisis support worker. |
| Thirrili |
1800 805 801 thirrili.com.au |
Thirrili provides emotional and practical support to families impacted by a loss from suicide or other fatal traumatic incidents. |
| Wellmob |
08 9370 6336 wellmob.org.au |
Wellmob provides social, emotional and cultural wellbeing resources for First Nation’s people. |
| For carers | ||
| Carers Australia | carersaustralia.com.au | Carers Australia provides advice, support and services for carers across Australia. They provide online information about how to access support services for caring responsibilities and government programs. |
Last updated20 April 2026