AIG Remote Laundries project

The project demonstrates strong partnerships with Indigenous communities, as it was created by Traditional Owners and is 100% Indigenous owned and operated. First Nations representatives are involved in decisionmaking at all stages, ensuring cultural appropriateness and community input. Our detailed community consultation ensures we deliver a laundry that is purpose built and operated for each community it is delivered to. This process often takes up to 12 months and engages Aboriginal Corporations operating in the community, health clinics, councils and schools.

Recognises Indigenous communities’ right to self-determination and supports capability building by creating employment opportunities and providing training in maintenance, customer service and educational workshops on health, conducted in culturally appropriate ways.

The project promotes government responsiveness and accountability to First Nations communities. Continuous monitoring and improvement mechanisms are in place, supported by the Remote Laundries Social Impact Framework, developed and being delivered in partnership with the Heart Foundation, Flinders University and CSIRO.

Data sharing is transparent, involving First Nations Communities in collection and dissemination, ensuring community control over what is measured and valued. Remote Laundries collects data on # of cycles, operating capacity and delivery, staff recruitment/retention/attendance. As we operationalise the Social Impact Framework, we will also be collecting data including infection rates, school attendance and qualitative data around general health and wellbeing.