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Model for Improvement and PDSA cycle

Heart Health Check Toolkit


Model for Improvement and PDSA cycle

QI ideas, template and an example of a PDSA involving the Heart Health Check

The Model for Improvement (template)

The Model for Improvement is a practical framework that allows ideas to be broken down into manageable steps. It is a tool for developing, testing and implementing change and consists of two parts that are equally important.

Step 1: The ‘thinking’ part comprises three fundamental questions that are essential for guiding your improvement work.

Step 2: The ‘doing/testing’ part is a Plan, Do, Study, Act (PDSA) cycle. It will help you implement and test change.

The model asks three fundamental questions:

  1. What are we trying to accomplish?
  2. How will we know that a change is an improvement?
  3. What change can we make that will result in improvement?

Your team may wish to use this model to integrate the Heart Health Check into your quality improvement (QI) process.

QI ideas for the Heart Health Check

Idea 1: Encourage patients to talk about their CVD risk factors with their GP.

  • Display promotional material such a Heart Health Check poster and video animation in the waiting room and other consumer information such as a brochure

  • Use social media to encourage patient engagement  

  • Use related campaigns to promote Heart Health Checks e.g. run a health promotion clinic during Heart Week

Idea 2:  Develop and maintain an effective recall and reminder system for the Heart Health Check.

  • Ensure the recall and reminder systems are up to date

  • Identify and address gaps in staff knowledge about how to identify eligible patients  

  • Enlist the help of your Primary Health Network (PHN) QI officer for support

Idea 3: Appoint a change champion who will lead the team to implement the Heart Health Check.

  • Identify and address gaps in staff knowledge about the Heart Health Check

  • Have a team meeting to brainstorm how to better embed Heart Health Checks into your practice

  • Draft written procedures for your new QI processes  

Templates for download

Model for improvement – blank template (fillable PDF)

Model for improvement (template)

Model for Improvement – completed example (PDF)

Model for improvement (completed template)

More information

In this Toolkit:

Other resouces:

Read next ...

QI incentives and the Heart Health Check

Table of contents

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Toolkit contents

Explore the list of pages in the Heart Health Check Toolkit for health professionals.

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About the Toolkit

Supporting general practices to integrate Heart Health Checks into routine patient care, with a range of resources and easy-to-use tools in one place.

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Downloadable resources

A full list of ready-to-use resources available in this Toolkit

Last updated16 March 2024