Frequently Asked Questions

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When will I receive my Big Heart Appeal collector kit?

In 2018, we are looking at new and more convenient ways for doorknock volunteers to support the Heart Foundation. So, there will NOT be a call out for doorknockers this year and no kits will be distributed.

Why is the Big Heart Appeal doorknock not happening this year?

Doorknock volunteers have told us that doorknocking is becoming more challenging and this has been reflected in the declining results of the doorknock itself. 

Will the doorknock happen again next year?

A decision hasn’t been made at this point. Right now, we are currently exploring more exciting and inviting ways for the doorknocker community to support the Heart Foundation. Our doorknockers are very generous, passionate and busy community-minded individuals, so our priority is to engage them in activities that are both relevant and rewarding. We will be in touch as soon as we have progressed this further.

When is that likely to be?

We expect to be back in touch with our doorknock volunteer community later this year.

Doorknock raises over $1 million each year. How will you replace that money?

More than 80% of Heart Foundation funds come from generous donations from the general public. So, we are committed to finding easier, more inviting and accessible ways for volunteers to support us into the future. This is a current priority for the organisation.

How can I update my personal details?

Please email your updated information to or call the Heart Foundation Helpline on 13 11 12.

What other ways can I volunteer with the Heart Foundation?

We sincerely appreciate everyone who chooses to volunteer with the Heart Foundation and we offer a number of ways to get involved. Volunteering opportunities include:

  • Participating in a community fundraising program like a fun run/walk
  • Becoming a member of our speakers’ program
  • Sharing Heart Foundation health messages with family, friends and communities
  • Assisting in our call centre, at events and in local offices
  • Sharing your heart health story for our awareness and fundraising campaigns.

How do I sign up?

You can register your interest for other volunteering opportunities by visiting the Get Involved tab on the Heart Foundation website and submitting your details in the form provided.

What other ways can I support the Heart Foundation?

You can support the Heart Foundation by:

  • Gifting a percentage of your estate to Heart Foundation in your Will 
  • Making a donation 
  • Becoming a regular giver 

You can also subscribe to our e-newsletter to receive fortnightly information from the Heart Foundation. From our major campaigns to tips for leading a healthy lifestyle, receive updates straight to your inbox. 

I have an idea about how the Heart Foundation can involve and engage volunteers. How do I share this?

That’s terrific! We really value the experience and expertise of our volunteers and love receiving your feedback. If you want to share an idea or comment please email