Medical receptionists play a vital support role in integrating Heart Health Checks into routine care. This section of the toolkit explains how to recall a patient for a Heart Health Check and answers some FAQs.
Phone calls can be an effective way to recall patients who are eligible for an annual Heart Health Check. Once eligible patients have been identified, call them and explain…
Book the appointment as per usual business practice.
During a Heart Health Check, your doctor or nurse will:
You might also refer the patient to the Heart Health Check information on the Heart Foundation website.
TIP: For any questions about risk factors, refer the patient to the practice nurse or GP. |